首頁外文書商業行銷行銷市場 〉Never Split the Difference: Negotiating As If Your Life Depended on It
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Never Split the Difference: Negotiating As If Your Life Depended on It

Never Split the Difference: Negotiating As If Your Life Depended on It


作者  /  Chris Voss/ Tahl Raz

出版社 / RANDOM CENTURY GROUP LIMITED

出版日期 / 2016/05/19

商品語言 / 英文

裝訂 / 平裝

定價 / NT$559

售價 / NT$ 559 ※ 特價商品,不再折扣

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內容簡介

前聯邦調查局國際綁架事件談判專家Chris Voss分享如何在高壓下談判成功
永不輕易妥協!善用談判策略達到最理想的結果

生活中所有大小事都與談判有關,不論是商務、人際或是家庭關係等。作者Chris Voss剛加入聯邦調查局時,他的談判對象包括銀行搶匪及恐怖份子,直到他的談判技術趨於精進,他成為聯邦調查局的國際綁架事件首席談判專家。本書中他領導讀者學習如何在高壓環境下談判成功,轉換自己成為最厲害的談判高手。在專業的指引下,Chris分享9個最有效及跳脫傳統的談判守則。人生過程中必須面對各式各樣的談判過程,例如買車、薪資及房租的調整、購屋,包括重新審視工作夥伴等,學習如何控制情緒智商以達到最高境界,以理智及友善的傾聽控制談判過程,Chris認為談判與個人情緒無關,採取強硬立場的同時要保持頭腦冷靜,才能達到最佳談判結果。


'A kidnapper is nothing more than a commodities trader. In both situations, it's kill or be killed.'

Chris Voss is an award-winning business school professor and corporate consultant. He's also former lead international hostage negotiator for the FBI. In Never Split the Difference, he draws on the unique experience of both of those careers to create the definitive playbook for any negotiation situation. 

The principles of hostage negotiation apply to any other situation where you are trying to get what you want – the only difference is the stakes. The same powerful tactics which have been proven to work against terrorists and kidnappers can also work in everyday situations, whether that's settling a business contract worth millions, improving the terms of your phone contract or even getting your kids to study for an exam.

By breaking the negotiation process into distinct phases, and highlighting key techniques such as labelling, mirroring and calibrated questioning, Voss arms the reader with the practical tools they need to give them a competitive edge, and gives them the confidence to use them. With the help of this book, anyone will be able to make sure they Never Split the Difference.







詳細資料

誠品26碼 /2681299056008
ISBN 13 /9781847941480
ISBN 10 /1847941486
EAN /9781847941480

頁數288
裝訂平裝
級別
語言英文
成份




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