The Power of Apology: Healing Steps to Transform All Your Relationships

The Power of Apology: Healing Steps to Transform All Your Relationships

POWER OF APOLOGY

期:
2002/08/04
725
訂單自國外空運,約14-21個工作天(不含例假日)到貨後依序出貨。為縮短等待,建議將此商品和其他商品分開下單。
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內容簡介

"Fresh and useful . . . excellent practical advice . . . thorough and lucid . . . will be welcomed by many who have struggled to ask forgiveness and to forgive." -Publishers Weekly A finalist in the Books for a Better Life Awards competition! Discover the healing power of apology and put its magic to work in your life Do you have a difficult time apologizing or are you involved with someone who does? Do you tend to overapologize and appear weak in others' eyes? Do you want to reconcile with someone but feel they owe you an apology first? Do you need to apologize or make amends to someone but don't know how to go about it? In this inspiring book from internationally acclaimed therapist and self-improvement author Beverly Engel, you will learn why some people have difficulty apologizing while others tend to overapologize. You'll learn how to give a meaningful apology, how to ask for one, and how to receive one. From making amends with those you have hurt to dealing with someone who refuses to apologize to teaching children responsibility and empathy, this life-changing book shows you how to bring a healing new element of renewal into every relationship in your life. "Beverly Engel has eloquently explained the power of apology in a remarkably insightful and perceptive manner. No one has been better able to explain what an apology means and its role in reconciliation." -Rabbi Charles A. Klein, author of How to Forgive When You Can't Forget: Healing Our Personal Relationships "Readers of this wise and lucid guide to the neglected art of authentic apology will acquire a powerful tool to help repair relationships with others and with themselves." -Jeanne Safer, Ph.D., author of Forgiving and Not Forgiving: A New Approach to Resolving Intimate Betrayal "An engaging and in-depth book on a subject that has rarely been addressed so intelligently and thoroughly. Ms. Engel offers the reader specific suggestions that can help you improve all your relationships." -Steven Farmer, M.F.T., author of Adult Children of Abusive Parents

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作者介紹

BEVERLY ENGEL has been a psychotherapist for over twenty-five years. A recognized expert in the fields of relationships, women's issues, and abuse, she is the author of fourteen books, including Loving Him Without Losing You and The Emotionally Abusive Relationship (both from Wiley). Engel has been featured on Oprah, CNN, Ricki Lake, Sally Jessy Raphael, and other nationally syndicated programs.

規格

誠品貨碼 /
ISBN13 / 9780471218920
ISBN10 /
EAN貨碼 / 9780471218920
裝訂 / P:平裝
頁數 / 272
重量(g) / 313.0
語言 / 3:英文
級別 / N:無
尺寸 / 22.7X14.7X1.9CM

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