防詐3要訣：不聽信、不操作、掛斷電話 
Artificial Intimacy: Who We Become When We Talk to Machines
AI親密關係
內容簡介
如果說社群媒體掠奪了我們的注意力，那麼人工智慧如今正侵蝕著我們的依戀能力。以人類聲音與我們對話的聊天機器人，正以摯友、戀人與心理諮商師的姿態自居。截至 2025 年，超過七成的青少年與近三分之一的美國成年人仰賴 AI 尋求陪伴與情感支持，其中許多人甚至偏好這類機器人關係勝過真實的人際關係。
當我們在這些角色中與聊天機器人對話、視它們為「親密的機器」時，我們接受了機器所能提供的有限回饋：僅只是親密感、同理心與愛的「擬真演出」。我們開始認為虛假的同理心就夠了，並根據機器所能做到的極限，回過頭來重新定義人類對於關懷、獨處與親密的理解。作為開創人機關係研究領域的心理學家，雪莉．特克將這種全新的聊天機器人文化稱為「人工親密感」（Artificial Intimacy），也是我們新時代的 AI。
特克透過引人入勝的故事，結合數十年來作為數位文化記錄者與分析師的豐富經驗，《Artificial Intimacy》揭示了聊天機器人誘人且令人著迷的本質。它們能以遠超人類的效率安排行程、規劃旅遊或分析股票。
接著，它們承諾給予更多——成為我們「完美」的伴侶。它們永遠隨叫隨到、傾聽並支持我們，且不求任何回報。但特克警示，這些親密機器正在製造出比以往任何時代都更疏離、沮喪與孤獨的一代。不僅如此，我們逆轉此趨勢的能力也正急劇退化——與機器的相處，無法為人與人之間的真實互動提供練習。
《人工親密感》的獨特之處，在於它貫穿了生命的整個歷程，追溯我們向機器傾訴的新習慣——從孩童最早建立的依戀，一直到我們如何面對死亡。然而，科技在承諾代勞一切的同時，也讓我們誤以為自己既不需要、也沒有能力去冒險、進行艱難的對話、在不確定或不安中掙扎，或是仰賴自身的才能與判斷力。
特克花費數十年研究數位科技如何將我們彼此孤立。如今，在這部萬眾矚目的新作中，她不僅提出了一則警世寓言，更為我們在 AI 時代找回人性提供了一幅清晰的行動指南。
From the author of prescient best seller and classic Reclaiming Conversation, Sherry Turkle, comes an urgent warning about how our ever-increasing reliance on human-like AI chatbots is eroding our capacity for empathy, caring, and the very qualities that make us human.
If social media came for our attention, artificial intelligence is now coming for our capacity for attachment. Chatbots that speak to us in a human voice offer themselves as best friends, lovers, and psychotherapists. As of 2025, over 70% of teens and nearly one-third of US adults rely on AI for companionship and emotional support, with many preferring these chatbot relationships over human ones.
When we talk to chatbots in these roles, as intimate machines, we accept as sufficient what machines can offer: the mere performance of intimacy, empathy, and love. We begin to think that pretend empathy is empathy enough. We redefine human capacities for care, solitude, and intimacy in terms of what machines can do. Sherry Turkle, the psychologist who pioneered our understanding of human-computer relationships, calls the new culture of chatbots artificial intimacy, our new AI.
Through compelling storytelling, framed by Turkle’s decades of experience as a chronicler and analyst of digital culture, Artificial Intimacy evokes the seductive and beguiling nature of chatbots. They can organize our calendars, plan our travel, or analyze our stock picks, all with an efficiency that outstrips what a person might do.
And then, they promise to be more―to be our “perfect” companion. They will always be there for us, listen to us, and support us―and ask for nothing in return. But these intimate machines, warns Turkle, are producing a generation more alienated, depressed, and lonely than ever before. More than that, we become less equipped to reverse course―machine relationships do not offer practice for getting along with people.
Artificial Intimacy is unique in how it traces our new habit of talking to machines through the lifecycle―from children’s earliest attachments to how we face death. But technology, by offering to do everything, teaches us that we neither need nor have the capacity to take risks, have hard conversations, struggle through uncertainty or insecurity, or rely on our own faculties and judgment.
Turkle has spent decades studying how digital technologies isolate us from one another. Now, in her long-awaited follow-up to Reclaiming Conversation, she offers both a cautionary tale and a roadmap for reclaiming our humanity in the age of AI.
各界推薦
―Jonathan Haidt, author of The Anxious Generation
“The preeminent sociologist of smart machines, Sherry Turkle, now writes against the techno-utopianism of our time and the promise of frictionless intimacy, chronicling the distinction between virtual and actual human community and connection.”
―Michael Sandel, author of The Tyranny of Merit
作者介紹
Sherry Turkle is the Abby Rockefeller Mauzé Professor of the Social Studies of Science and Technology at MIT and the founding director of the MIT Initiative on Technology and Self. A leading expert in humans’ relationship with digital objects, she continues to revolutionize our understanding of the role of technology on psychology and culture. She is the New York Times bestselling author of Alone Together, Reclaiming Conversation, and The Empathy Diaries. Turkle’s most recent book is Artificial Intimacy: Who We Become When We Talk To Machines (Little, Brown | September 29, 2026) and is available for preorder now.
Turkle is a recipient of a Guggenheim Fellowship, a Rockefeller Humanities Fellowship, the Harvard Centennial Medal, and is a member of the American Academy of Arts and Sciences. She received a joint doctorate in sociology and personality psychology from Harvard University and is a licensed clinical psychologist.
To view the Artificial Intimacy event schedule, please visit sherryturkle.com.
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