Good with Humans: The Neuroscience of What Makes Us Tick and What Ticks Us Off

《大腦工作天》（Your Brain at Work）的暢銷書作家兼研究員，帶來這本由神經科學支持的強力指南，透過探索構成並驅動人類所有行為的五個社交動機領域，解釋是什麼讓我們充滿動力，又又是什麼讓我們感到惱火。在《大腦工作天》中，大衛·洛克（David Rock）介紹了艾蜜莉（Emily）和保羅（Paul）這兩位虛構的父母兼專業人士，他們在複雜的生活中穿梭。透過他們相互關聯的故事，他展示了我們的大腦在極度繁忙的工作日中如何運作，以幫助我們在事業中更好地生存和蓬勃發展。在《與人類共處》（Good with Humans，暫譯）中，艾蜜莉和保羅回來了。洛克利用他開創性的 SCARF 模型——涵蓋地位（Status）、確定性（Certainty）、自主性（Autonomy）、關係（Relatedness）和公平性（Fairness）——以他們與他人的個人互動為跳板，解釋我們的大腦在社交情境中如何運作。雖然這五個領域對每個人都息息相關，但每個人對各個領域的重視程度可能有所不同，進而影響我們對情境的反應以及與他人的互動方式。然而，SCARF 不僅僅關乎是什麼驅動了我們，它也是一種理解我們與他人的互動在順利和不順利時背後驅動因素的方法。最重要的是，它能向我們展示如何即時（甚至提前）顯著改善這些互動。其結果是我們在生活的所有領域（不論在工作、家庭還是其他地方）與他人相處方式的重大突破。隨著人工智慧的興起，人際交往技能比以往任何時候都更加重要。《與人類共處》是我們今天需要的指南，它教導我們明天所需的技能。

The researcher and bestselling author of Your Brain at Work delivers a powerful, neuroscience-backed guide that explains what makes us tick, and what ticks us off—through an exploration of the five domains of social motivation that underpin and drive all human behavior. In Your Brain at Work, David Rock introduced Emily and Paul, two hypothetical parents and professionals navigating the complexities of life. Through their connected stories, he demonstrated how our brains function during our hyper-busy workdays to help us better survive and thrive in our careers. In Good with Humans, Emily and Paul are back. Drawing on his groundbreaking SCARF model—encompassing Status, Certainty, Autonomy, Relatedness and Fairness—Rock uses their personal interactions with others as a springboard for explaining how our brains work in social situations. While all five domains are relevant to everyone, each might be more or less important individually influencing how we respond to situations and engage with others. Yet SCARF isn't just about what drives us. It's also a way of understanding what drives our interactions with others when they go well, and when they don't. Most importantly, it can show us how to meaningfully improve these interactions in real time, or even ahead of time. The outcome is a breakthrough in how we operate with others in all realms of our lives: at work, at home, and beyond. With the rise in AI, interpersonal skills are more important than ever. Good with Humans is the guide we need today to teach us the skills we will need tomorrow.