防詐3要訣：不聽信、不操作、掛斷電話 
Leading Enterprise Excellence: Sustainable results through ideal behaviours
LEADING ENTERPRISE EXCELLENCE
內容簡介
This book will appeal to both established leaders and aspiring leaders in every type of organisation. It provides the why, what and how for the key systems needed to sustain a culture of Enterprise Excellence where the organisation and its people thrive and grow. It provides a blueprint for each system that can be easily adapted for any type of organisation with real-life examples and case studies. This is not a theoretical book - it is a practical leadership handbook that helps you design systems that will deliver a culture of excellence.
About the Authors:Chris Butterworth
Chris is a multi-award-winning author, international speaker and executive coach. A certified Shingo Institute Academy Member and Faculty Fellow, he works with executive teams to embed cultures of continuous improvement. Chris is co-author of five Shingo award-winning books, including Leading Excellence: The 5 Hats of the Adaptive Leader, and editor of Enterprise Alignment and Results.Stephen DarganStephen is a transformational leader with over 20 years' experience across Australia and Europe. A Shingo Institute Academy Member and graduate of the Australian Institute of Company Directors, he is also a Lean Six Sigma Black Belt (Cardiff University). Stephen has led high-performing teams across banking, financial services and mining, driving sustainable growth and customer-focused cultures. He is co-author of the Shingo Award-winning book Leading Excellence: The 5 Hats of the Adaptive Leader.
Brad Jeavons
Brad is a facilitator and coach who helps organisations build cultures of continuous improvement and innovation. He is host of the Enterprise Excellence Podcast and Community and author of Agile Sales: Delivering Customer Journeys of Value and Delight. A certified Lean Competency System trainer and Shingo Institute Academy Member, Brad is co-author of the Shingo Award-winning book Leading Excellence.Dr Indrajit Ray
Dr Indrajit Ray is a passionate advocate for developing people and evolving organisations through human-centred transformation. With over 20 years' experience, he leads enterprise-wide transformation and operational excellence, aligning people, processes and performance to deliver sustainable results. He works across all organisational levels and holds a PhD in Process Systems Engineering from Imperial College London.規格
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