防詐3要訣：不聽信、不操作、掛斷電話 
Chief Impact Officer: Real Transformation Comes from Human--Not Just Artificial--Intelligence
CHIEF IMPACT OFFICER
出版社：
出版日期：
2026/06/15
9
1,1401,026
訂單自國外空運，約14-21個工作天(不含例假日)到貨後依序出貨。為縮短等待，建議將此商品和其他商品分開下單。
查詢門市庫存
內容簡介
Julie Averill, the CIO behind lululemon's rapid growth from $2B to $10B shares a playbook for executives and technology leaders navigating today's AI revolution, and reveals why authentic human leadership is your competitive advantage. Every organization claims they're "doing AI," but many are just burning money on technology while ignoring the human intelligence required to make transformations stick. Julie Averill learned this the hard way while scaling lululemon from a $2 billion athletic apparel company to a $10 billion global powerhouse as their Global CIO. In Chief Impact Officer, Julie pulls back the curtain on what actually happens when you try to transform a company. This isn't a polished case study or a consultant's framework. It's the messy, honest story of leading through a pandemic, building technology teams across three continents, and discovering that the hardest part of transformation has nothing to do with the technology. As a lesbian in high tech and corporate retail, Julie learned that succeeding meant showing up as her authentic self - not despite her identity, but because of what that journey taught her about building trust. That realization allowed her to build an India Tech Hub with nearly 50% women engineers (earning NASSCOM's AI Game Changer Award), lead through a pandemic that turned every assumption about work upside down, and create the psychological safety that high-performance teams need. She discovered that influence without authority beats positional power, that vulnerability is a leadership competency, and that the professional masks that helped her climb the ladder were exactly what was holding her team back. But she also made mistakes, faced failures, and had to unlearn decades of code-switching and strategic silence. This book is for executives, technology leaders, and anyone responsible for driving change. It's for leaders tired of AI hype who want the truth: transformation requires psychological safety, not just algorithms. It demands vulnerability, not just vision. And it needs leaders who understand that culture isn't a soft skill - it's your competitive infrastructure. With practical insights from building global technology organizations at lululemon, Nordstrom, and REI, Julie delivers a blueprint for leading in the AI era that's grounded in reality, not buzzwords. Because real transformation requires human, not just artificial, intelligence.
作者介紹
As Chief Information Officer of lululemon, Julie Averill led the technology transformation that helped scale the company from $2 billion to over $10 billion in revenue while building global teams capable of sustaining that growth. Prior to lululemon, she led omni-channel and digital transformations at Nordstrom and REI, navigating system failures, high-stakes crises, and the complicated work of integrating technology with business strategy at scale.
Julie spent her career navigating systems that weren't designed for her - and helped change them along the way. A female leader in technology. A gay woman in rooms where difference still raises eyebrows. A mother who carried two and adopted one child while leading global technology organizations. And a Chief Information Officer who believes the future of AI depends less on machines and more on how human we're willing to be. Today, she advises boards, CEOs, and founders at the intersection of AI capability and organizational readiness - the place where most transformations stall. She speaks globally on leadership in the age of AI and helps organizations build what technology can't deliver: teams that tell the truth, leaders who can turn pilots into real change, and cultures that sustain transformation instead of performing it. After years in corporations proving herself, building teams, and transforming companies, Julie learned that what matters most is not the systems you build or the revenue you generate, but the people whose capabilities you unlock, the leaders who become more than they thought possible, and the ripple effects that continue long after you're gone. She lives in Bellevue, Washington, with her wife Cindy and their three children. When not speaking, advising, or writing, she's on the pickleball court, traveling to visit family across continents, or learning from her global family that the most profound transformations happen when we expand who we're willing to become.規格
誠品貨碼 /
ISBN13 / 9798993755397
ISBN10 /
EAN貨碼 / 9798993755397
裝訂 / H:精裝
頁數 / 304
重量(g) / 340.2
語言 / 3:英文
級別 / N:無
尺寸 / 20.6X13.0X2.8CM
退貨說明
退貨須知：
- 依照消費者保護法的規定，您享有商品貨到次日起七天猶豫期(含例假日)的權益(請注意！猶豫期非試用期)，辦理退貨之商品必須是全新狀態(不得有刮傷、破損、受潮)且需完整(包含全部商品、配件、原廠內外包裝、贈品及所有附隨文件或資料的完整性等)。
- 請您以送貨廠商使用之包裝紙箱將退貨商品包裝妥當，若原紙箱已遺失，請另使用其他紙箱包覆於商品原廠包裝之外，切勿直接於原廠包裝上黏貼紙張或書寫文字。若原廠包裝損毀將可能被認定為已逾越檢查商品之必要程度，本公司得依毀損程度扣除回復原狀必要費用(整新費)後退費；請您先確認商品正確、外觀可接受，再行拆封，以免影響您的權利；若為產品瑕疵，本公司接受退貨。
依「通訊交易解除權合理例外情事適用準則」，下列商品不適用七日猶豫期，除產品本身有瑕疵外，不接受退貨：
- 易於腐敗、保存期限較短或解約時即將逾期。(如:生鮮蔬果、乳製品、冷凍冷藏食材、蛋糕)
- 依消費者要求所為之客製化給付。(如:客製印章、鋼筆刻字)
- 報紙、期刊或雜誌。
- 經消費者拆封之影音商品或電腦軟體。
- 非以有形媒介提供之數位內容或一經提供即為完成之線上服務，經消費者事先同意始提供。(如:電子書)
- 已拆封之個人衛生用品。(如:內衣褲、襪類、褲襪、刮鬍刀、除毛刀等貼身用品)
- 國際航空客運服務。
若您退貨時有下列情形，可能被認定已逾越檢查商品之必要程度而須負擔為回復原狀必要費用(整新費)，或影響您的退貨權利，請您在拆封前決定是否要退貨：
- 以數位或電磁紀錄形式儲存或著作權相關之商品(包含但不限於CD、VCD、DVD、電腦軟體等) 包裝已拆封者(除運送用之包裝以外)。
- 耗材(包含但不限於墨水匣、碳粉匣、紙張、筆類墨水、清潔劑補充包等)之商品包裝已拆封者(除運送用之包裝以外)。
- 衣飾鞋類/寢具/織品(包含但不限於衣褲、鞋子、襪子、泳裝、床單、被套、填充玩具)或之商品缺件(含購買商品、附件、內外包裝、贈品等)或經剪標或下水或商品有不可回復之髒污或磨損痕跡。
- 食品、美容/保養用品、內衣褲等消耗性或個人衛生用品、商品銷售頁面上特別載明之商品已拆封者(除運送用之包裝外一切包裝、包括但不限於瓶蓋、封口、封膜等接觸商品內容之包裝部分)或已非全新狀態(外觀有刮傷、破損、受潮等)與包裝不完整(缺少商品、附件、原廠外盒、保護袋、配件紙箱、保麗龍、隨貨文件、贈品等)。
- 家電、3C、畫作、電子閱讀器等商品，除商品本身有瑕疵外，退回之商品已拆封(除運送用之包裝外一切包裝、包括但不限於封膜等接觸商品內容之包裝部分、移除封條、拆除吊牌、拆除貼膠或標籤等情形)或已非全新狀態(外觀有刮傷、破損、受潮等)與包裝不完整(缺少商品、附件、原廠外盒、保護袋、配件紙箱、保麗龍、隨貨文件、贈品等)。
- 退貨程序請參閱【客服專區→常見問題→誠品線上退貨退款】之說明。
付款/配送
