精明選物日
 
Practice Makes Culture: How Welcoming Elephants, Creating Ownership, and Facilitating Daily Practice Transform Organizations

Practice Makes Culture: How Welcoming Elephants, Creating Ownership, and Facilitating Daily Practice Transform Organizations

作者：
Ronica Roth/ Christine Hudson
出版社：
SIMON & SCHUSTER INC.
出版日期：
2026/08/03
刷誠品聯名卡，天天享最高7%回饋
大量採購團購專區
79
980774
查詢門市庫存
在大多數變革嘗試都宣告失敗時，本書將成功翻轉您的組織：透過確實應對變革發生作用的核心——形塑組織的情感動態、隱藏論述和日常行為，來確保組織轉型成功。本書充滿實用的範本、引導者指南和真實案例研究，將尖端研究轉化為您可以立即執行的具體做法。

內容簡介

在大多數變革嘗試都宣告失敗時，成功翻轉您的組織。

經過數十年的組織轉型努力，失敗率依然居高不下：超過 70%。究竟缺少了什麼？答案是「人的因素」。

在《實踐形塑文化》一書中，您將發現為何大多數轉型仍以失敗告終，以及如何透過應對其他方法所忽略的核心——真正形塑您組織的情感動態、隱藏論述和日常行為——來確保您的轉型取得成功。

這本實用指南介紹了一個強大的框架，核心聚焦於三個關鍵領域：
•大象（隱含棘手問題）：應對變革中的情感層面、理解多元觀點，並解決大多數領導者選擇逃避的艱難對話。
•自主權：確保讓受到變革影響的人能主導變革，才能創造人們真正想要的轉型。
•實踐：透過持續、每日強化理想的行為，將會議轉化為文化變革的強大實踐場域。

無論您是正在協助旗下的同仁應對無所不在的生成式人工智慧（GenAI）、協助扭轉企業或部門的劣勢，還是正在建構一個學習型組織，您都將學到如何創造持久的變革，從而帶來更好的業務成果與更快樂的員工。本書充滿了實用的範本、引導者指南和真實世界的案例研究，將尖端研究轉化為您可以立即執行的具體做法。

Transform your organization when most change efforts fail.
After decades of organizational transformation efforts, the failure rate remains stubbornly high: over 70%. What's missing? The human element.
In Practice Makes Culture, you'll discover why most transformations still fail and how to ensure yours succeeds by addressing what other approaches miss: the emotional dynamics, hidden narratives, and everyday behaviors that truly shape your organization.
This practical guide introduces a powerful framework centered on three critical focus areas:
- Elephants: Address the emotional aspects of change, recognize diverse perspectives, and tackle difficult conversations that most leaders avoid.
- Ownership: Create transformation that people actually want by ensuring those affected by change are the ones steering it.
- Practice: Transform meetings into powerful practice fields for cultural change through consistent, daily reinforcement of desired behaviors.
Whether you're helping your humans grapple with GenAI (everywhere), helping turn around a business or department, or building a learning organization, you'll learn how to create lasting change that delivers both better business results and happier humans. Filled with practical templates, facilitator guides, and real-world case studies, this book translates cutting-edge research into actionable practices you can implement immediately.
Don't settle for another failed transformation. Create a culture where continuous improvement and positive change become organizational habits--where your teams deliver with confidence, quality, and joy

展開看更多

各界推薦

“Decades of research show that most organizational change efforts fail—not because leaders lack vision or resources, but because they underestimate the human factor. Practice Makes Culture names this problem with clarity and offers a practical, memorable system for addressing it. The three core approaches described by Hudson and Roth—welcoming elephants, creating ownership, and facilitating daily practice—when practiced consistently, can transform work. The authors remind us that culture isn't declared, it's built—meeting by meeting, conversation by conversation. A genuinely useful guide for any leader serious about making change stick.” -- Amy Edmondson, author of The Fearless Organization

“In Practice Makes Culture, Christine and Ronica name a truth many leaders sense but rarely confront: Culture change fails not from lack of vision but from ignoring the everyday human behaviors that quietly override our best intentions.” -- Christopher Avery, PhD, author of The Responsibility Process

“Practice Makes Culture captures what I learned training for the Olympics: Excellence isn't a one-time event; it’s a daily discipline. This book gives leaders the playbook to build the daily discipline of a winning Culture.” -- B.J. Bedford Miller, Olympic Gold Medalist, CEO of ProteQC

作者介紹

Ronica Roth
Ronica Roth is a transformation expert dedicated to revolutionizing how organizations work. As co-founder of The Welcome Elephant consultancy, she helps leaders build thriving cultures where both business results and human potential flourish. With deep expertise in product management, business agility, and organizational change, Ronica brings a unique perspective shaped by her certification as a Leadership Circle practitioner and her distinguished background as a Certified Scrum Trainer Emeritus. Her approach is informed by an MS in Journalism from Northwestern University and enriched by her earlier career in newspapers, giving her exceptional skills in storytelling and communication crucial for effective organizational change. Based in Boulder, Colorado, Ronica embodies the collaborative spirit she champions professionally--whether skiing mountain slopes, playing team sports, or building communities that celebrate authentic expression and connection.

Christine Hudson
Christine Hudson is a transformation strategist who bridges technology and human systems to create high-performing organizations where people thrive. As co-founder of The Welcome Elephant consultancy, she translates complex organizational challenges into practical, actionable change practices. With a background in enterprise technology, product development, and organizational change, Christine brings technical precision to the art of culture change. Her computer science and mathematics education (BS from Colorado State University) combined with over a decade of experience in helping large organizations transform helps her design transformation frameworks that work in real-world environments. A polyglot in both human and programming languages, Christine applies her multilingual mindset to help leadership teams communicate more effectively across organizational boundaries. Her facilitation work spans Fortune 500 companies to nonprofit boards, demonstrating her versatile approach to creating sustainable change. Based in Fort Collins, Colorado, Christine's adventurous spirit--evidenced through sailing, climbing, and mountain sports--mirrors her fearless approach to guiding organizations through the challenging terrain of meaningful transformation

規格

誠品貨碼 / 2683165144000
ISBN13 / 9781966280200
ISBN10 /
EAN貨碼 / 9781966280200
頁數 / 272
裝訂 / P:平裝
語言 / 3:英文
尺寸 / 22.9 x 15.2 x 1.3 cm
級別 / N:無
提供維修 / 無

退貨說明

退貨須知：

  1. 依照消費者保護法的規定，您享有商品貨到次日起七天猶豫期(含例假日)的權益(請注意！猶豫期非試用期)，辦理退貨之商品必須是全新狀態(不得有刮傷、破損、受潮)且需完整(包含全部商品、配件、原廠內外包裝、贈品及所有附隨文件或資料的完整性等)。
  2. 請您以送貨廠商使用之包裝紙箱將退貨商品包裝妥當，若原紙箱已遺失，請另使用其他紙箱包覆於商品原廠包裝之外，切勿直接於原廠包裝上黏貼紙張或書寫文字。若原廠包裝損毀將可能被認定為已逾越檢查商品之必要程度，本公司得依毀損程度扣除回復原狀必要費用(整新費)後退費；請您先確認商品正確、外觀可接受，再行拆封，以免影響您的權利；若為產品瑕疵，本公司接受退貨。

依「通訊交易解除權合理例外情事適用準則」，下列商品不適用七日猶豫期，除產品本身有瑕疵外，不接受退貨：

  1. 易於腐敗、保存期限較短或解約時即將逾期。(如:生鮮蔬果、乳製品、冷凍冷藏食材、蛋糕)
  2. 依消費者要求所為之客製化給付。(如:客製印章、鋼筆刻字)
  3. 報紙、期刊或雜誌。
  4. 經消費者拆封之影音商品或電腦軟體。
  5. 非以有形媒介提供之數位內容或一經提供即為完成之線上服務，經消費者事先同意始提供。(如:電子書)
  6. 已拆封之個人衛生用品。(如:內衣褲、襪類、褲襪、刮鬍刀、除毛刀等貼身用品)
  7. 國際航空客運服務。

若您退貨時有下列情形，可能被認定已逾越檢查商品之必要程度而須負擔為回復原狀必要費用(整新費)，或影響您的退貨權利，請您在拆封前決定是否要退貨：

  1. 以數位或電磁紀錄形式儲存或著作權相關之商品(包含但不限於CD、VCD、DVD、電腦軟體等) 包裝已拆封者(除運送用之包裝以外)。
  2. 耗材(包含但不限於墨水匣、碳粉匣、紙張、筆類墨水、清潔劑補充包等)之商品包裝已拆封者(除運送用之包裝以外)。
  3. 衣飾鞋類/寢具/織品(包含但不限於衣褲、鞋子、襪子、泳裝、床單、被套、填充玩具)或之商品缺件(含購買商品、附件、內外包裝、贈品等)或經剪標或下水或商品有不可回復之髒污或磨損痕跡。
  4. 食品、美容/保養用品、內衣褲等消耗性或個人衛生用品、商品銷售頁面上特別載明之商品已拆封者(除運送用之包裝外一切包裝、包括但不限於瓶蓋、封口、封膜等接觸商品內容之包裝部分)或已非全新狀態(外觀有刮傷、破損、受潮等)與包裝不完整(缺少商品、附件、原廠外盒、保護袋、配件紙箱、保麗龍、隨貨文件、贈品等)。
  5. 家電、3C、畫作、電子閱讀器等商品，除商品本身有瑕疵外，退回之商品已拆封(除運送用之包裝外一切包裝、包括但不限於封膜等接觸商品內容之包裝部分、移除封條、拆除吊牌、拆除貼膠或標籤等情形)或已非全新狀態(外觀有刮傷、破損、受潮等)與包裝不完整(缺少商品、附件、原廠外盒、保護袋、配件紙箱、保麗龍、隨貨文件、贈品等)。
  6. 退貨程序請參閱【客服專區→常見問題→誠品線上退貨退款】之說明。
付款/配送

商品相關策展