防詐3要訣：不聽信、不操作、掛斷電話 
A Good Apology: Four Steps to Make Things Right
GOOD APOLOGY
內容簡介
Through its four essential steps, A GOOD APOLOGY gives groundbreaking advice on how best to make an effective apology toward rebuilding any relationship, for readers of The Body Keeps the Score.We've all done something wrong or made a mistake or insulted someone -- even if by accident. We've all been hurt and wanted the other person to help us heal. It may be surprising, but the breaches themselves aren't the real problem; our inability to fix them is what causes us trouble.In A Good Apology, Dr. Molly Howes uses her experiences with patients in her practice, research findings, and news stories to illustrate the power and importance of a thorough apology. She teaches how we can all learn to craft an effective apology with four straightforward steps.An apology is a small-scale event between people, but it's enormously powerful. This comprehensive book gives readers the tools to fix their relationships, make amends, and move forward. With it, you'll fully understand the meaning and importance of this universal and timeless endeavor: a good apology.
作者介紹
She is an author of several academic papers and presents at conferences for professional organizations such as the American Psychological Association. A MacDowell fellow, she has also been published in the New York Times's Modern Love column, Best American Essays, NPR's Morning Edition, and elsewhere.
For thirty-five years, she has maintained an independent psychotherapy practice in which she treats couples, as well as individual patients of all ages.
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