防詐3要訣：不聽信、不操作、掛斷電話 
Helping: How to Offer, Give, and Receive Help
HELPING
出版日期：
2011/02/06
9
950855
訂單自國外空運，約14-21個工作天(不含例假日)到貨後依序出貨。為縮短等待，建議將此商品和其他商品分開下單。
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A corporate culture and organizational development guru examines the social dynamics that are at play in helping relationships in order to better understand why offers of help are sometimes refused or resented, and how to make help more useful and effective.
內容簡介
A Strategy+Business Best Leadership Book of the Year: An "uncommonly wise" analysis of the psychological and social dynamics of helping relationships (Warren Bennis, author of On Becoming a Leader). Helping is a fundamental human activity, but it can also be a frustrating one. All too often, to our bewilderment, our sincere offers of help are resented, resisted, or refused--and we often react the same way when people try to help us. Why is it so difficult to provide or accept help? How can we make the whole process easier? Many words are used for helping: assisting, aiding, advising, caregiving, coaching, consulting, counseling, guiding, mentoring, supporting, teaching, and more. In this seminal book on the topic, corporate culture and organizational development guru Ed Schein analyzes the social and psychological dynamics common to all types of helping relationships, explains why help is often not helpful, and shows what any would-be helpers must do to ensure that their assistance is both welcomed and genuinely useful. He shows how to navigate the delicate acts of asking for or offering help; avoid pitfalls; mitigate power imbalances; and establish a solid foundation of trust--and how these techniques can be applied to teamwork and organizational leadership. From the bestselling author of Organizational Culture and Leadership, and illustrated with examples from many types of relationships--husbands and wives, doctors and patients, consultants and clients--Helping is a concise, definitive analysis of what it takes to establish successful, mutually satisfying helping relationships.
作者介紹
Ed Schein was educated at the University of Chicago, Stanford University (where he received a master's degree in psychology in 1949), and Harvard University (where he received his Ph.D. in social psychology in 1952). He has taught at the MIT Sloan School of Management since 1956 and was named the Sloan Fellows Professor of Management in 1978. He is currently professor emeritus. He is the author of many articles and books, most recently Process Consultation Revisited (1999), The Corporate Culture Survival Guide (1999), and DEC Is Dead: Long Live DEC (2003). His book Organizational Culture and Leadership, 3rd ed. (2004) has defined the field of organizational culture. He has consulted with many organizations in the United States and overseas on organizational culture, organization development, process consultation, and career dynamics. What has distinguished Schein's work is his combination of sociology, anthropology, and social psychology, as illustrated in this book.
規格
誠品貨碼 /
ISBN13 / 9781605098562
ISBN10 /
EAN貨碼 / 9781605098562
裝訂 / P:平裝
語言 / 3:英文
級別 / N:無
尺寸 / 21.6X14.0X1.5CM
頁數 / 192
重量(g) / 249.5
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