Confronting Without Offending: Positive and Practical Steps to Resolving Conflict | 誠品線上

Confronting Without Offending: Positive and Practical Steps to Resolving Conflict

內容簡介

內容簡介 Where there are people, there are disagreements and misunderstandings. The author of 30 Days to Taming Your Tongue (more than 500,000 copies sold), a popular speaker, and a relationship strategist, Deborah Smith Pegues draws on biblical principles, personal experience, and research to show how to approach difficult situations so relationships are strengthened rather than broken.Meeting face-to-face to resolve an issue is difficult, but Pegues makes it easier by revealing how to avoid complications, sharing examples of good communication, and offering specific steps for dealing with conflicts. Readers will discover: effective and compassionate techniques for handling conflictpractical strategies for resolving conflicthow personality types influence discussionssuggestions for minimizing defensivenessideas for developing and promoting cooperationConfronting Without Offending gives readers the tools to successfully talk over and resolve issues and misunderstandings at home, at work, and in social situations.

作者介紹

作者介紹 Deborah Smith Pegues is a CPA MBA, certified John Maxwell Leadership Coach and Speaker, certified behavior consultant, Bible teacher, and international speaker. She has written 16 transformational books, including the bestselling 30 Days to Taming Your Tongue (over one million sold worldwide) and Emergency Prayers. She and her husband, Darnell, have been married nearly 40 years.

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