防詐3要訣：不聽信、不操作、掛斷電話 
The Big Con: How the Consulting Industry Weakens Our Businesses, Infantilizes Our Governments, and Warps Our Economies
出版社：
出版日期：
2023/03/06
599
查詢門市庫存
內容簡介
你沒看見的管理顧問產業弊端，對於產業經濟的負面影響
管理顧問公司如何削弱我們的產業讓企業空轉，又如何弱化政府效能，扭曲我們的市場經濟？本書揭發你沒看見的管理顧問產業弊端，對於產業經濟的負面影響。
A vital and timely investigation into the opaque and powerful consulting industry—and what to do about it
There is an entrenched relationship between the consulting industry and the way business and government are managed today that must change. Mariana Mazzucato and Rosie Collington show that our economies’ reliance on companies such as McKinsey & Company, Boston Consulting Group, Bain & Company, PwC, Deloitte, KPMG, and EY stunts innovation, obfuscates corporate and political accountability, and impedes our collective mission of halting climate breakdown.
The “Big Con” describes the confidence trick the consulting industry performs in contracts with hollowed-out and risk-averse governments and shareholder value-maximizing firms. It grew from the 1980s and 1990s in the wake of reforms by the neoliberal right and Third Way progressives, and it thrives on the ills of modern capitalism, from financialization and privatization to the climate crisis. It is possible because of the unique power that big consultancies wield through extensive contracts and networks—as advisors, legitimators, and outsourcers—and the illusion that they are objective sources of expertise and capacity. In the end, the Big Con weakens our businesses, infantilizes our governments, and warps our economies.
In The Big Con, Mazzucato and Collington throw back the curtain on the consulting industry. They dive deep into important case studies of consultants taking the reins with disastrous results, such as the debacle of the roll out of HealthCare.gov and the tragic failures of governments to respond adequately to the COVID-19 pandemic. The result is an important and exhilarating intellectual journey into the modern economy’s beating heart. With peerless scholarship, and a wealth of original research, Mazzucato and Collington argue brilliantly for building a new system in which public and private sectors work innovatively for the common good.
作者介紹
Mariana Mazzucato
Mariana Mazzucato (PhD) is Professor in the Economics of Innovation and Public Value at University College London, where she directs the Institute for Innovation and Public Purpose. Her best selling books include The Entrepreneurial State, The Value of Everything and Mission Economy. Her many prizes include the 2020 John von Neumann Award and the 2018 Leontief Prize for Advancing the Frontiers of Economic Thought. She is Chair of the World Health Organization’s Council on the Economics of Health for All and a member of the UN High Level Advisory Board for Economic and Social Affairs.
Rosie Collington
Rosie Collington is a Ph.D. candidate at the UCL Institute for Innovation and Public Purpose, where she researches the political economy of outsourcing. She has written for The Guardian, OpenDemocracy, and The Independent. Her research has been published by New Political Economy and the Institute for New Economic Thinking, and she has conducted policy research for a number of organizations including Common Wealth and the British Heart Foundation, where she also previously worked within an outsourced team from Deloitte.
Mariana Mazzucato (PhD) is Professor in the Economics of Innovation and Public Value at University College London, where she directs the Institute for Innovation and Public Purpose. Her best selling books include The Entrepreneurial State, The Value of Everything and Mission Economy. Her many prizes include the 2020 John von Neumann Award and the 2018 Leontief Prize for Advancing the Frontiers of Economic Thought. She is Chair of the World Health Organization’s Council on the Economics of Health for All and a member of the UN High Level Advisory Board for Economic and Social Affairs.
Rosie Collington
Rosie Collington is a Ph.D. candidate at the UCL Institute for Innovation and Public Purpose, where she researches the political economy of outsourcing. She has written for The Guardian, OpenDemocracy, and The Independent. Her research has been published by New Political Economy and the Institute for New Economic Thinking, and she has conducted policy research for a number of organizations including Common Wealth and the British Heart Foundation, where she also previously worked within an outsourced team from Deloitte.
規格
誠品貨碼 / 2682334013000
ISBN13 / 9780593492673
ISBN10 / 0593492676
EAN貨碼 / 9780593492673
頁數 / 352
注音版 / 否
裝訂 / H:精裝
語言 / 3:英文
尺寸 / 23.5X16X2.9CM
級別 / N:無
退貨說明
退貨須知：
- 依照消費者保護法的規定，您享有商品貨到次日起七天猶豫期(含例假日)的權益(請注意！猶豫期非試用期)，辦理退貨之商品必須是全新狀態(不得有刮傷、破損、受潮)且需完整(包含全部商品、配件、原廠內外包裝、贈品及所有附隨文件或資料的完整性等)。
- 請您以送貨廠商使用之包裝紙箱將退貨商品包裝妥當，若原紙箱已遺失，請另使用其他紙箱包覆於商品原廠包裝之外，切勿直接於原廠包裝上黏貼紙張或書寫文字。若原廠包裝損毀將可能被認定為已逾越檢查商品之必要程度，本公司得依毀損程度扣除回復原狀必要費用(整新費)後退費；請您先確認商品正確、外觀可接受，再行拆封，以免影響您的權利；若為產品瑕疵，本公司接受退貨。
依「通訊交易解除權合理例外情事適用準則」，下列商品不適用七日猶豫期，除產品本身有瑕疵外，不接受退貨：
- 易於腐敗、保存期限較短或解約時即將逾期。(如:生鮮蔬果、乳製品、冷凍冷藏食材、蛋糕)
- 依消費者要求所為之客製化給付。(如:客製印章、鋼筆刻字)
- 報紙、期刊或雜誌。
- 經消費者拆封之影音商品或電腦軟體。
- 非以有形媒介提供之數位內容或一經提供即為完成之線上服務，經消費者事先同意始提供。(如:電子書)
- 已拆封之個人衛生用品。(如:內衣褲、襪類、褲襪、刮鬍刀、除毛刀等貼身用品)
- 國際航空客運服務。
若您退貨時有下列情形，可能被認定已逾越檢查商品之必要程度而須負擔為回復原狀必要費用(整新費)，或影響您的退貨權利，請您在拆封前決定是否要退貨：
- 以數位或電磁紀錄形式儲存或著作權相關之商品(包含但不限於CD、VCD、DVD、電腦軟體等) 包裝已拆封者(除運送用之包裝以外)。
- 耗材(包含但不限於墨水匣、碳粉匣、紙張、筆類墨水、清潔劑補充包等)之商品包裝已拆封者(除運送用之包裝以外)。
- 衣飾鞋類/寢具/織品(包含但不限於衣褲、鞋子、襪子、泳裝、床單、被套、填充玩具)或之商品缺件(含購買商品、附件、內外包裝、贈品等)或經剪標或下水或商品有不可回復之髒污或磨損痕跡。
- 食品、美容/保養用品、內衣褲等消耗性或個人衛生用品、商品銷售頁面上特別載明之商品已拆封者(除運送用之包裝外一切包裝、包括但不限於瓶蓋、封口、封膜等接觸商品內容之包裝部分)或已非全新狀態(外觀有刮傷、破損、受潮等)與包裝不完整(缺少商品、附件、原廠外盒、保護袋、配件紙箱、保麗龍、隨貨文件、贈品等)。
- 家電、3C、畫作、電子閱讀器等商品，除商品本身有瑕疵外，退回之商品已拆封(除運送用之包裝外一切包裝、包括但不限於封膜等接觸商品內容之包裝部分、移除封條、拆除吊牌、拆除貼膠或標籤等情形)或已非全新狀態(外觀有刮傷、破損、受潮等)與包裝不完整(缺少商品、附件、原廠外盒、保護袋、配件紙箱、保麗龍、隨貨文件、贈品等)。
- 退貨程序請參閱【客服專區→常見問題→誠品線上退貨退款】之說明。
付款/配送
