內容簡介
內容簡介 深度傾聽,重塑關係與理解他人的力量本書探討為何在重要對話中,我們常因偏見與自以為是而錯失真正聆聽的機會,也揭示了阻礙尊重性聆聽的內在與外在障礙,並提供可行的克服方法。作者提出「深度傾聽」並非為了獲取資訊,而是敞開心扉,了解他人與自己,透過深度傾聽能夠治癒關係、化解衝突,並帶來根本性的轉變。這是一本引導你重塑家庭、友誼乃至敵對關係的重要指南。《深度傾聽:轉化你與家人、朋友與對立者之間的關係》 ——學會真正聽見對方,也更理解自己我們太常把自己的預設立場與情緒,帶進與他人的對話中。 當我們覺得自己「已經知道正確答案」,就很容易對不同的聲音充耳不聞,甚至在內心關掉接收器。畢竟,「既然他們是錯的,我為什麼要聽?」這種聽而不聞的習慣,在日常寒暄中可能影響不大。但當對話觸及重要議題、深層衝突、情感創傷時,這樣的態度卻可能造成無法挽回的傷害。它讓我們假裝看不見那些真正受傷的人,而其實,他們內心最深的渴望,只是想要被認真聽見。在《深度傾聽》中,艾蜜莉・卡斯瑞爾(Emily Kasriel)深入探討人們為何如此難以好好傾聽。 她揭示了阻礙尊重性聆聽的內在與外在障礙,並提供可行的方法,教你如何克服這些阻礙,重建連結、理解與信任。本書主張: 真正的傾聽,是一種轉化,不是交易。 我們不是為了收集資訊而聽,而是為了真正理解對方,並從中看見更深的自己。 透過實例、心理洞察與實踐技巧,卡斯瑞爾帶領讀者走入一種更深層、更有溫度的對話方式,無論對象是家人、朋友,或是意見對立的人,都能在對話中創造改變。如果你曾感到: 和家人越談越難溝通 與同事意見對立時無法拉近距離 面對傷痛或矛盾,只能沉默或疏離 這本書會是你重啟關係、修補裂痕的第一步。Transform Your Relationships with Family, Friends and FoesToo often, we bring our own assumptions and agendas to our conversations with others. It is common to feel that we already know the ‘right’ way of thinking about something, so, when people disagree or promote conflicting ideas, we might not be really interested in listening to them. We may dial down our level of concentration or tune out altogether. The unspoken assumption is, why should we invest in hearing their perspective when we already know they are wrong?These behaviours don’t strongly interfere in small, everyday conversations, such as when we run into our neighbours or have a chat at the office. But when there are significant matters at stake, and when a conflict could be resolved or reignited by the tenor of a conversation, they can cause significant damage. They allow us to pretend not to notice people who are really damaged, and who, on the deepest, most personal level, just crave being listened to.In DEEP LISTENING, Emily Kasriel explores the barriers that prevent us from respectful, Deep Listening and explains how to overcome them. In the book, Emily will show how Deep Listening is transformational, not transactional: instead of listening to extract information, we listen openly to learn more about the person speaking―and ourselves.
作者介紹
作者介紹 艾蜜莉・卡斯瑞爾(Emily Kasriel)曾在英國廣播公司(BBC)任職逾二十年,擔任獲獎記者、編輯與媒體高階主管,擁有豐富的國際新聞與傳播實務經驗。她在倫敦國王學院公共政策研究院擔任資深訪問研究員期間,發展出「深度傾聽(Deep Listening)」的方法論,結合自身作為專業教練與職場調解員的實務背景。她亦曾擔任牛津大學賽德商學院(Said Business School)訪問研究員,以及斯科爾基金會(Skoll Foundation)資深顧問。畢業於牛津大學與雪城大學馬克斯維爾公民與公共事務學院(Maxwell School of Citizenship and Public Affairs),現居倫敦。Emily Kasriel’s distinguished career at the BBC for over two decades included roles as an award-winning journalist, editor and media executive. She developed the Deep Listening approach as a Senior Visiting Research Fellow at King’s College Policy Institute in London, drawing on her experience as an accredited executive coach and workplace mediator. Previously, she’s been a Visiting Fellow at Said Business School at Oxford University, and a Senior Advisor to the Skoll Foundation. A graduate of the University of Oxford and Syracuse University’s Maxwell School of Citizenship and Public Affairs, she lives in London.