防詐3要訣：不聽信、不操作、掛斷電話 
內容簡介
本書旨在幫助讀者擺脫停滯，打破舊習，克服「事情總是這樣運作」的慣性。希斯基於心理學研究和數百次訪談，提供了一套框架，協助讀者專注於真正重要的事物。關鍵在於，這些積極的改變不需要額外的時間或金錢。秘訣在於找到槓桿點：投入少量努力即可獲得不成比例的回報。
書中探討的主題包括：
- 為何變革過程的中期往往最為艱難
- 領導者如何發現並停止浪費資源的活動
- 團隊的動力為何常被浪費，以及如何避免
- 效率低下有時如何能加速進展的悖論
書中不僅探討人們如何改變工作方式，還深入研究他們如何決定工作的目標。希斯帶領讀者走訪不同領域的成功案例，包括設計高效得離奇的得來速服務的速食店經理、運用強大感知技巧的婚姻治療師，以及拯救了五百萬隻貓生命的獸醫等。
From the #1 New York Times bestselling author Dan Heath comes a revolutionary guide to fixing what’s not working – in work and in our daily lives.
Reset will help you get unstuck, shake off old habits, and overcome the inertia of the way things always work. Heath shares a framework, based on research in psychology and hundreds of interviews, to help you vault toward what really matters.
Crucially, you can make positive changes without the need for additional time or money (which, for most of us, is not forthcoming). The secret is to find leverage points: places where a little bit of effort can yield a disproportionate return.
In Reset, you’ll discover:
- Why the middle of a change effort is often the hardest
- How leaders can uncover and stop wasteful activities
- Why your team’s motivation is often squandered (and how to avoid that mistake)
- The paradox that inefficiency can sometimes accelerate progress
The book traces not only how people transform their work but how they decide what to work toward. Their aspirations couldn’t be more different. You’ll visit fast-food managers who’ve crafted a freakishly effective drive-thru line. You’ll meet a couples therapist who swears by a powerful, perception-shaping trick. And you’ll encounter a veterinarian who hatched a plan that ultimately saved the lives of five million cats.
Their aspirations differ, but their resolve is the same: to escape the stifling gravity of entrenched systems. To unlock forward momentum – making steady progress toward our highest goals – without the need for more resources. The same people, the same assets, but dramatically better results.
Yesterday, we were stuck. Today, we reset.
各界推薦
'Bursting with practical insights and memorable stories on every page' Eric Ries on The Power of Moments
'Informs, engages and above all entertains' Charles Duhigg on Upstream
'Beautifully written, brilliantly researched' Angela Duckworth on The Power of Moments
'Packed with vivid stories and practical examples' Daniel H. Pink on Upstream
-- Praise for Dan Heath
作者介紹
Dan Heath is the #1 New York Times bestselling co-author/author of six books, including Made to Stick, Switch, and The Power of Moments. His books have sold over four million copies worldwide and been translated into thirty-five languages. Dan also hosts the award-winning podcast What It’s Like To Be…, which explores what it’s like to walk in the shoes of people from different professions (a mystery novelist, a cattle rancher, a forensic accountant, and more). He lives in Durham, North Carolina.
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