Reset: How to Change What's Not Working

《零偏見決斷法》作者奇普•希思新書再登紐時暢榜；入選歐普拉2025最佳自我成長書單。

《Reset》提供了一個革命性的指南，幫助我們修復無效的系統和流程、組織和公司，甚至我們日常生活中的問題——透過識別關鍵的槓桿點，集中資源以達成目標。

改變我們的工作方式可能會讓人感到不知所措，就像試圖移動一塊巨大的岩石。我們被固守的舊方法束縛，並且花了大量時間應對緊急狀況(例如與同事爭執)，以至於沒有足夠的精力去改變方向。
但只要採用正確的策略，我們是可以移動這塊岩石的。
在《Reset》一書中，Heath 探索了一個框架，幫助我們擺脫困境並做出重要的改變。秘密在於找到「槓桿點」：那些稍微付出一點努力就能帶來不成比例回報的地方。然後，我們可以有策略地重組資源，將其集中於這些關鍵點。

Heath 透過一系列引人入勝的例子來闡述，從異常高效的速食店得來的啟發，到來自情侶治療中的簡單技巧，再到拯救了百萬隻貓的激勵性活動。

在《Reset》一書中，你將學到：
1.為什麼進步的感覺可以成為加速變革的秘密武器
2.領導者如何發現並停止浪費的活動
3.為什麼你的團隊動力經常被浪費——以及如何避免這個錯誤
4.如何透過從「短暫爆發」開始來啟動你的變革工作
本書還探討了許多謎題：為什麼變革過程的中期是最艱難的部分；為什麼低效有時會加速進步；為什麼「爭取支持」是看待變革的錯誤方式。

如果我們能在不需要更多資源的情況下，解鎖向前推進——在最重要的事情上取得進展呢？同樣的人員，同樣的資源……但結果卻有了顯著的改善。昨天我們停滯不前，今天我們重啟了。

From the #1 New York Times bestselling coauthor of Made to Stick, Switch, and The Power of Moments comes a revolutionary guide to fixing what’s not working—in systems and processes, organizations and companies, and even in our daily lives—by identifying leverage points and concentrating resources to achieve our goals.

Changing how we work can feel overwhelming. Like trying to budge an enormous boulder. We’re stifled by the gravity of the way we’ve always done things. And we spend so much time fighting fires—and fighting colleagues—that we lack the energy to shift direction.

But with the right strategy, we can move the boulder. In Reset, Heath explores a framework for getting unstuck and making the changes that matter. The secret is to find “leverage points”: places where a little bit of effort can yield a disproportionate return. Then, we can thoughtfully rearrange our resources to push on those points.

Heath weaves together fascinating examples, ranging from a freakishly effective fast-food drive-thru to a simple trick from couples therapy to an inspirational campaign that saved a million cats.

In Reset, you’ll learn:
-Why the feeling of progress can be your secret weapon in accelerating change
-How leaders can uncover and stop wasteful activities
-Why your team’s motivation is often squandered—and how to avoid that mistake
-How you can jumpstart your change efforts by beginning with a “burst”

The book investigates mysteries: Why the middle is the roughest part of a change effort. Why inefficiency can sometimes accelerate progress. Why getting “buy-in” is the wrong way to think about change.

What if we could unlock forward movement—achieving progress on what matters most—without the need for more resources? The same people, the same assets…but dramatically better results. Yesterday, we were stuck. Today, we reset.