English Business Emails: Write Well for Business Success | 誠品線上

English Business Emails: Write Well for Business Success

內容簡介

內容簡介 兩位擁有深厚外國背景的作者，為台灣讀者量身打造。‧精選40種常見的商業情境：內容實用，教你如何完美應對各種職場狀況‧能直接套用的句型：讓你迅速又輕鬆地寫好正確的英文email‧歐美思緒與用字的解析：讓你真正了解文意，句句用的實在，以恰當得體的字句，展現你的專業，提昇你的職場影響力！深入淺出地剖析外國人商務寫作時背後的邏輯，讓你能夠切合對方需求，有效表達。不僅有效溝通各種商務事項與問題，更教你如何自然的建立與維繫職場夥伴關係。無論學習或應用，這本一應俱全的工具書能幫你找到英文email成功的關鍵，讓你以卓越的表達能力作為自己職涯發展的最大助力！This is an excellent, all-in-one handbook for busy students and working professionals. Use it for active skill building or for quick sample reference. The 40 case studies are easy to read and directly applicable to real business situations. Instead of throwing all the samples at you and expecting you to pick up the rules of good writing by yourself, it helps you truly develop your skills. Each email model follows and guides you through the natural flow of logic, and serves a clear business purpose for maximum results. Uniquely, this brand-new handbook is tailor-made for the native speakers of Chinese: the authors have bilingual Chinese English backgrounds, and use their Asian and Western know-how to deftly address their specific needs.English business emails helps you master the techniques enabling you to:✔ quickly and easily write emails in English ✔ express yourself in a professional manner✔ understand nuances and use words with confidence✔ feel competent in any communication context, including make-or-break situations✔ influence people✔ advance your career with great writingContents: All chapters provide email samples, key structures, grammar tips, vocabulary sheets, exercises, and professional simulation scenarios where you get to create your own email in a new, ultra-realistic context. Vocabulary sheets come with example sentences as well as helpful notes on usage.

作者介紹

作者介紹 ■作者簡介Vivien Trividic Jennifer Shiue

產品目錄

產品目錄 Table of ContentsACCEPTANCE 01 Accepting an order (and asking for clarification)02 Accepting an invitation (and reporting difficulties)ACKNOWLEDGMENT 03 Acknowledging receipt of payment (and bill)04 Confirming delivery date and products05 Acknowledging a complaintANNOUNCEMENT 06 Cancelling an event (as host)07 Writing an autoreply08 Informing change of contact (and billing address)APOLOGY 09 Apologizing for delay in delivery (and apologizing for being temporarily out of stock)10 Apologizing for damaged products11 Apologizing for a billing errorAPPOINTMENT 12 Notifying others of a meeting (and sending a reminder)APPRECIATION 13 Thanking others for their participationCOMPLAINT 14 Complaining about quality (and complaining about a non-conforming delivery)15 Complaining about ordered items not received16 Disputing a billCONDOLENCES, CONSIDERATION (GET WELL) 17 Expressing sympathy18 Showing consideration for hospitalizationCONGRATULATIONS 19 Congratulating an acquaintance on their appointmentINQUIRY 20 Inquiring about price, delivery, and payment details21 Inquiring about a regular customer not ordering anymoreINVITATION 22 Writing a formal invitation (to a sponsored reception and to a social event)23 Writing a formal invitation to a wedding (and accepting the invitation)24 Inviting participants to register for an event25 Inviting a speakerAPPRECIATION 13 Thanking others for their participationCOMPLAINT 14 Complaining about quality (and complaining about a non-conforming delivery)15 Complaining about ordered items not received16 Disputing a billCONDOLENCES, CONSIDERATION (GET WELL) 17 Expressing sympathy18 Showing consideration for hospitalizationCONGRATULATIONS 19 Congratulating an acquaintance on their appointmentINQUIRY 20 Inquiring about price, delivery, and payment details21 Inquiring about a regular customer not ordering anymoreINVITATION 22 Writing a formal invitation (to a sponsored reception and to a social event)23 Writing a formal invitation to a wedding (and accepting the invitation)24 Inviting participants to register for an event25 Inviting a speakerREFUSAL 26 Declining an invitation to an event27 Rejecting a request for postponed payment28 Rejecting the cancellation of an order29 Rejecting a product return and refundREQUEST 30 Urging politely31 Requesting payment: 1st notice32 Requesting payment: 2nd notice33 Requesting payment: final notice34 Requesting a catalog of products35 Warning a slow supplier (and requesting immediate action)36 Requesting the cancellation of an order (and non-compliance with delivery deadlines)37 Requesting the cancellation of an order ( owing to uncontrollable circumstances)38 Proposing a visit to a company39 Requesting a payment extension40 Requesting a payment extension be kept short termAPPENDIXANSWER KEY

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