ITIL(R) Foundation Essentials ITIL 4 Edition: The ultimate revision guide | 誠品線上

ITIL(R) Foundation Essentials ITIL 4 Edition: The ultimate revision guide

作者 Claire Agutter
出版社 Ingram International Inc
商品描述 ITIL(R) Foundation Essentials ITIL 4 Edition: The ultimate revision guide:ITIL(R)4isthelatestevolutionoftheleadingbest-practiceframeworkforITSM(ITservicemanage

內容簡介

內容簡介 ITIL(R) 4 is the latest evolution of the leading best-practice framework for ITSM (IT service management). It has been significantly updated from ITIL v3 and addresses new ITSM challenges, includes new technologies and incorporates new ways of working.ITIL(R) Foundation Essentials ITIL 4 Edition is the ultimate revision guide for candidates preparing for the ITIL 4 Foundation exam. It is fully aligned with the Foundation course syllabus and gives a clear and concise overview of the facts. Whether you are taking an ITIL 4 Foundation training course or are a self-study candidate, new to the framework or looking to upgrade your ITIL 2011 certification, this guide is the essential companion. It: This second edition has been updated to align with amendments to the ITIL(R) 4 Foundation syllabus, including: Start preparing for your ITIL Foundation exam - order your copy today.ITIL(R) is a registered trade mark of the PeopleCert group. Used under licence from PeopleCert. All rights reserved.

作者介紹

作者介紹 IT Governance Publishing (ITGP) is the world's leading IT-GRC publishing imprint and wholly owned by IT Governance Ltd. ITGP provides books and tools covering all IT governance, risk management and compliance frameworks, producing unique and practical publications of the highest quality, in the latest formats available, and which readers will find invaluable.

商品規格

書名 / ITIL(R) Foundation Essentials ITIL 4 Edition: The ultimate revision guide
作者 / Claire Agutter
簡介 / ITIL(R) Foundation Essentials ITIL 4 Edition: The ultimate revision guide:ITIL(R)4isthelatestevolutionoftheleadingbest-practiceframeworkforITSM(ITservicemanage
出版社 / Ingram International Inc
ISBN13 / 9781787782136
ISBN10 /
EAN / 9781787782136
誠品26碼 /
重量(g) / 99.8
語言 / 3:英文
級別 / N:無
裝訂 / P:平裝
頁數 / 90
尺寸 / 19.8X12.9X0.5CM

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