內容簡介
內容簡介 PART I: BUSINESS TRENDS: CULTIVATING A BUSINESS IN DIVERSE, GLOBAL ENVIRONMENTS Ch 1 Taking Risks and Making Profits within the Dynamic Business Environment Ch 2 Understanding Economics and How It Affects Business Ch 3 Doing Business in Global Markets Ch 4 Demanding Ethical and Socially Responsible Behavior PART II: BUSINESS OWNERSHIP: STARTING A SMALL BUSINESS Ch 5 How to Form a Business Ch 6 Entrepreneurship and Starting a Small Business PART III: BUSINESS MANAGEMENT: EMPOWERING EMPLOYEES TO SATISFY CUSTOMERS Ch 7 Management and Leadership Ch 8 Structuring Organizations for Today’s Challenges Ch 9 Production and Operations Management PART IV: MANAGEMENT OF HUMAN RESOURCES: MOTIVATING EMPLOYEES TO PRODUCE QUALITY GOODS AND SERVICES Ch10 Motivating Employees Ch11 Human Resource Management: Finding and Keeping the Best Employees Ch12 Dealing with Employee–Management Issues PART V: MARKETING: DEVELOPING AND IMPLEMENTING CUSTOMER-ORIENTED MARKETING PLANS Ch13 Marketing: Helping Buyers Buy Ch14 Developing and Pricing Goods and Services Ch15 Distributing Products Ch16 Using Effective Promotions PART VI: MANAGING FINANCIAL RESOURCES Ch17 Understanding Accounting and Financial Information Ch18 Financial Management Ch19 Using Securities Markets for Financing and Investing Opportunities Ch20 Money, Financial Institutions, and the Federal Reserve