Questions That Sell: The Powerful Process for Discovering What Your Customer Really Wants | 誠品線上

Questions That Sell: The Powerful Process for Discovering What Your Customer Really Wants

內容簡介

內容簡介 If you ask the right questions, then you'll get the sale every time.As a salesperson, your product knowledge is extensive but that's not enough. If you fail to ask the right questions - the ones that uncover a customer's real needs - you will never close the deal.Top sales effectiveness expert and author Paul Cherry reveals advanced questioning techniques that will help you sell your products or services based on value to the customer, rather than price, and increase your success rate as a result.In Questions That Sell, Cherry shares material on how to: Discover hidden customer needs and motivationsReinvigorate a stale relationshipSoothe anxious buyersAccelerate the decision processUpsell and cross-sell so you no longer leave money on the tableUse questions to qualify prospects (without insulting them)And much moreQuestions That Sell is packed with powerful examples, exercises, and hundreds of sample questions for a wide range of buyer interactions. Success is yours for the asking. Smart questioning will get you there.

作者介紹

作者介紹 PAUL CHERRY is founder and president of Performance Based Results, an international sales training organization. An in-demand speaker and sales expert, he has been featured in Investor's Business Daily, Selling Power, Inc., Kiplinger's, and other leading publications.

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